A maintenance request form that sorts urgent work first.
Capture tenant repairs, facilities requests, service issues, and work orders with one HTML form. Route emergencies to the right person, send routine work to a queue, and keep every request in the dashboard.
Ask for urgency before the long description.
Maintenance teams need triage before prose. Type and urgency let you route the request even before someone reads the full description.
<form action="https://splitforms.com/api/submit" method="POST">
<input type="hidden" name="access_key" value="YOUR_ACCESS_KEY" />
<input type="hidden" name="subject" value="New maintenance request" />
<label>
Name
<input name="name" autocomplete="name" required />
</label>
<label>
Email
<input name="email" type="email" autocomplete="email" required />
</label>
<label>
Property or unit
<input name="property" placeholder="Building, unit, or service address" required />
</label>
<label>
Request type
<select name="request_type" required>
<option value="">Choose one</option>
<option>Plumbing</option>
<option>Electrical</option>
<option>HVAC / heating / cooling</option>
<option>Appliance</option>
<option>General repair</option>
<option>Other</option>
</select>
</label>
<label>
Urgency
<select name="urgency" required>
<option>Emergency - immediate attention</option>
<option>Today if possible</option>
<option>This week</option>
<option>Routine maintenance</option>
</select>
</label>
<label>
Describe the issue
<textarea name="details" rows="5" required></textarea>
</label>
<button type="submit">Submit maintenance request</button>
</form>Emergency
Leaks, no heat, no power, lockouts, safety issues, and anything that needs immediate dispatch.
Trade queue
Plumbing, electrical, HVAC, appliance, cleaning, landscaping, and general repair categories.
Operations
Route routine requests to a weekly queue, spreadsheet, Notion database, or field-service system.
Plumbing service request
Leak, drain, water heater, and emergency plumbing intake.
Electrician request form
Panel, outlet, wiring, lighting, and EV charger requests.
HVAC request form
Heating, cooling, system age, symptoms, and seasonal urgency.
Rental application form
Property and tenant intake for landlords and property managers.
What should a maintenance request form include?
A useful maintenance request form includes name, contact details, property or unit, request type, urgency, issue description, permission-to-enter notes, and optional photo uploads. The urgency and request type fields are the most important for triage.
Can this route requests to property management software?
Yes. splitforms can email the request, store it in the dashboard, and forward it through a webhook to tools such as Airtable, Google Sheets, Notion, Slack, AppFolio, Buildium, Jobber, Housecall Pro, or a custom endpoint.
Can tenants upload photos?
Yes. Use input type=file with enctype=multipart/form-data for leak photos, appliance labels, damage pictures, or screenshots. Photo uploads help maintenance teams dispatch the right trade on the first visit.
Is this different from a service request form?
A maintenance request form is usually for existing tenants, customers, or internal facilities teams. A service request form is often lead capture for a contractor. The fields overlap, but maintenance forms need property/unit and urgency triage first.