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NPS Survey Form Template

An NPS survey form with the standard 0-10 likelihood-to-recommend question plus an open-ended follow-up. Pure HTML radio scale, no survey-software dependency.

  • 500 free / mo
  • No PHP · no SDK
  • One POST endpoint
Live template preview

Pick your nps survey formone click to use it

Every template is free and fully editable in the drag-drop builder — swap fields, colors, and the button label before you publish.

Best match
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No backend code

No server, API route, or SDK — your NPS Survey Form posts straight to one endpoint.

Straight to your inbox

Every submission is emailed to you and saved to a searchable dashboard — spam filtered before it reaches you.

Copy-paste ready

It's plain HTML you own — paste the NPS Survey Form snippet, swap in your access key, and ship.

Copy and ship

Your NPS Survey Form, ready to paste.

HTML by default — the same field set also renders as React, Next.js, PHP, and cURL in your dashboard. Every variant posts to the same /api/submit endpoint. Replace YOUR_ACCESS_KEY with the key from your dashboard; that's the only edit.

Use this template — free
form.html
<form action="https://splitforms.com/api/submit" method="POST">
  <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY">
  <input type="hidden" name="subject" value="New feedback submission">

  <label for="rating">How would you rate your experience? *</label>
  <select id="rating" name="rating" required>
    <option value="">Choose…</option>
    <option>★★★★★</option>
    <option>★★★★☆</option>
    <option>★★★☆☆</option>
    <option>★★☆☆☆</option>
    <option>★☆☆☆☆</option>
  </select>
  <label for="feedback">What can we do better? *</label>
  <textarea id="feedback" name="feedback" placeholder="Be honest — we won't take it personally." required></textarea>
  <label for="email">Email (optional, for follow-up)</label>
  <input id="email" type="email" name="email" placeholder="you@example.com">

  <!-- honeypot — bots fill every field -->
  <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off">

  <button type="submit">Send</button>
</form><p class="splitforms-attribution" style="margin-top:12px;font-size:11px;color:#888;text-align:right">
  Powered by <a href="https://splitforms.com" style="color:#888;text-decoration:none" target="_blank" rel="sponsored noopener">splitforms</a>
</p>

How to add it

How to add a NPS Survey Form to your site.

To add a NPS Survey Form to your site you need three things: a free splitforms access key, the HTML snippet above, and your key pasted into it. No backend, database, or CAPTCHA library — the form posts to one URL and every submission lands in your inbox and dashboard.

Build the 0-10 rating scale

Eleven radio buttons (values 0 through 10) styled inline. Add CSS-only labeling so each number is clickable and keyboard-navigable.

Add the follow-up question

A textarea labeled 'What's the main reason for your score?' — the open-ended part is where the real insight lives.

POST to splitforms

Submissions land in your dashboard with the score as a number — export to CSV, calculate NPS in a spreadsheet, or webhook into your analytics stack.

What's included

What's in this NPS Survey Form template?

NPS is one of the few customer-feedback metrics that survived its own hype cycle. The standard form is simple — a 0-10 rating and one open-ended follow-up. You don't need Typeform or SurveyMonkey to ship it; an HTML radio scale and a textarea do the job. Calculate NPS in a spreadsheet from the exported submissions: % Promoters (9-10) − % Detractors (0-6). 0-10 scale, open follow-up, NPS calculation in two spreadsheet formulas.

  • Feedback — 3 ready-made fields
  • HTML, JS, React, PHP, and cURL outputs
  • One POST endpoint, no SDK — honeypot and classifier, no CAPTCHA
What's included with the NPS Survey Form Template

Where submissions go

Where do your NPS Survey Form submissions go?

Reply-to is wired to the visitor's email, so one tap on Reply answers them directly — while the built-in honeypot and spam classifier filter out bots before they reach you. Every submission is emailed to your inbox and can forward to a webhook or Slack the moment a visitor hits send.

  • Reply-to wired to the visitor's email — reply straight from your inbox
  • Honeypot and spam classifier filter bots, no CAPTCHA friction
  • Live dashboard, CSV export, and signed webhooks on paid plans
Spam-filtered submissions from the NPS Survey Form Template

How SplitForms works

From form to workflow in 3 simple steps.

Connect your form, collect every submission, and send data where it needs to go — without building backend infrastructure.

A SplitForms contact form submission launching straight to your inbox

Add your endpoint

Point your form to your unique SplitForms endpoint. That's it.

HTML form pointing at a SplitForms submit endpoint

Receive submissions

We instantly capture and organize every submission in your inbox.

Submissions inbox with searchable leads and status pills

Route anywhere

Send data to email, spreadsheets, CRMs, webhooks, and 7,000+ apps.

Generic integration tiles for email, sheets, chat, CRM, automate, and webhook

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Questions

NPS Survey Form questions.

View all FAQs
Is NPS still considered a valid metric?

It's debated. NPS is a directional sentiment indicator, not a precise measurement. Used in isolation it's misleading; tracked over time alongside churn and product metrics, it's useful. The form mechanics are simple either way — what you do with the data is the harder question.

How do I calculate NPS from the submissions?

Export CSV from the splitforms dashboard. Bucket scores: 9-10 = Promoter, 7-8 = Passive, 0-6 = Detractor. NPS = (% Promoters) − (% Detractors). Excel or Google Sheets handles this in two formulas.

Should I send the survey by email or embed on a page?

Both work. Email link (one-click into the form) gets higher response rates for transactional NPS (post-purchase). Embedded surveys (logged-in dashboard, app onboarding) get higher response rates for relationship NPS (general satisfaction). The form HTML is the same; the distribution channel changes.

Can I send a webhook to my analytics tool?

Yes — splitforms ships signed webhooks on paid plans. POST every NPS submission to your data warehouse, BigQuery, Snowflake, or Mixpanel, and join with user metadata downstream.

Simple pricing

Start free. Scale when you need more.

Choose a plan that fits your workflow — from a free form endpoint to full automations, exports, and higher submission limits.

Free

$0

Free forever

 
Best for testing

For side projects and indie devs.

  • 500 submissions / mo
  • Unlimited forms
  • Email notifications included
  • Honeypot spam filtering
  • Submissions dashboard
  • MCP setup stays free
  • No credit card required

3-Year

$59/ 36 months
was $99 · save 40% · new-user price

Pay $59. 3 years sorted.

  • 15,000 submissions / mo
  • Unlimited forms
  • Everything in Pro
  • Renews every 3 years
  • Long-term discount
  • Priority support included
  • Vote on the roadmap

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