splitforms.com
FEEDBACK FORM · WEBFLOW

Feedback Form for Webflow

Rating + free-text feedback with optional follow-up email. Free for 500 submissions per month — no backend, no SDK, no plugin.

500/mo free·no card·drop-in for Webflow
form.htmlhtml23 lines
01<form action="https://splitforms.com/api/submit" method="POST">
02 <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY">
03 <input type="hidden" name="subject" value="New feedback submission">
04
05 <label for="rating">How would you rate your experience? *</label>
06 <select id="rating" name="rating" required>
07 <option value="">Choose…</option>
08 <option>★★★★★</option>
09 <option>★★★★☆</option>
10 <option>★★★☆☆</option>
11 <option>★★☆☆☆</option>
12 <option>★☆☆☆☆</option>
13 </select>
14 <label for="feedback">What can we do better? *</label>
15 <textarea id="feedback" name="feedback" placeholder="Be honest — we won't take it personally." required></textarea>
16 <label for="email">Email (optional, for follow-up)</label>
17 <input id="email" type="email" name="email" placeholder="you@example.com">
18
19 <!-- honeypot — bots fill every field -->
20 <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off">
21
22 <button type="submit">Send</button>
23</form>
500
submissions / mo, free
3
fields, ready to ship
5
code outputs
60s
from copy to inbox
§ 00Webflow + Feedback Formplatform-specific integration guide

Why Webflow developers choose splitforms for feedback form

Webflow's built-in form block sends to Webflow's own backend, which caps at 100 submissions/month on the free plan and lacks webhook delivery, CC recipients, and spam filtering. The feedback form on this page bypasses that entirely — paste it into a custom embed element, set the form action to splitforms, and you get 500 dashboard submissions/month with AI spam filtering; Starter adds Slack/Discord webhooks. Webflow's native interactions (success message, loading state) still work if you use <code>fetch</code> instead of a native form submit.

§ 00Quick answerHTML · feedback

Yes — this is the shortest safe path for Webflow.

Use the HTML snippet on this page, keep the feedback form fields visible in your Webflow UI, and let splitforms handle delivery, spam filtering, storage, and webhooks.

best implementation

Paste the HTML version, then replace YOUR_ACCESS_KEY.

The posted payload contains how would you rate your experience?, what can we do better?, email (optional, for follow-up). Required fields are how would you rate your experience? and what can we do better?.

native webflow reality

Webflow's built-in Forms feature delivers submissions to your Webflow project dashboard and emails them — but the free Site plan caps submissions (50 per site, lifetime, on legacy plans) and webhooks are gated behind the Workspace plan ($24/mo+).

use case fit

Customer feedback is the cheapest product research you have. The form captures NPS / CSAT plus an open comment — and routes negative responses to a Slack channel for same-day triage.

§ 01Feedback Form × Webflowwhy this combination, in 80 words

Built for Webflow developers who hate operating a backend.

Splitforms is the form backend for Webflow sites. One POST endpoint, no SDK, no plugin — drop the feedback form into a page and ship.

Splitforms is the form backend for Webflow sites. One POST endpoint, spam filtering, and a real dashboard — drop-in, no server, no PHP. Free for 500 dashboard submissions per month; Starter adds email, signed webhooks, exports, and retained uploads; Pro is $5/mo for 5,000.

✦ what you get on the free plan
  • 500 form submissions per month
  • 2 forms on Free; unlimited forms on Pro
  • Spam protection (honeypot + classifier)
  • Webhooks: Slack, Discord, WhatsApp, custom
  • CSV export of all submissions
  • Email notifications (CC and BCC on Pro)
§ 02Copy-paste codeHTML · 23 lines

Drop into any Webflow project.

Replace YOUR_ACCESS_KEY with your splitforms key, paste into a Webflow page, and ship. No build-time integration required.

form.htmlhtml23 lines
01<form action="https://splitforms.com/api/submit" method="POST">
02 <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY">
03 <input type="hidden" name="subject" value="New feedback submission">
04
05 <label for="rating">How would you rate your experience? *</label>
06 <select id="rating" name="rating" required>
07 <option value="">Choose…</option>
08 <option>★★★★★</option>
09 <option>★★★★☆</option>
10 <option>★★★☆☆</option>
11 <option>★★☆☆☆</option>
12 <option>★☆☆☆☆</option>
13 </select>
14 <label for="feedback">What can we do better? *</label>
15 <textarea id="feedback" name="feedback" placeholder="Be honest — we won't take it personally." required></textarea>
16 <label for="email">Email (optional, for follow-up)</label>
17 <input id="email" type="email" name="email" placeholder="you@example.com">
18
19 <!-- honeypot — bots fill every field -->
20 <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off">
21
22 <button type="submit">Send</button>
23</form>
§ 03Setup3 steps · 60 seconds · zero config

Generate, embed, receive.

Three actions stand between you and your first feedback form submission. None of them require a backend, a database, or a CAPTCHA library.

STEP 01GENERATE

Generate a free splitforms key

Sign in at splitforms.com — your access key is created instantly. No credit card, no setup wizard, no SDK to install.

Create your form
key=sk_live_••••••••
STEP 02EMBED

Paste the feedback form into your Webflow project

Drop the form snippet into a Webflow page, component, or layout. Replace YOUR_ACCESS_KEY with the key from your dashboard. The form action is a hard-coded URL — no env vars or build-time wiring needed.

snippethtml
<form action="https://splitforms.com/api/submit" method="POST">
  …
</form>
STEP 03RECEIVE

Receive submissions

Dashboard updates live on Free. Starter adds email delivery, signed webhooks, CSV export, Slack/Discord forwarding, and BCC to your team.

inbox · 1 newjust now
FROM contact@yoursite.com
New feedback submission
Maya Iyer maya@studio71.co
Loved the demo — quick question about pricing on the 3-year plan. Are usage limits per project or account-wide?
§ 03bCustomer Feedback Form (NPS / CSAT / Open-Ended)template-specific playbook

The reason this feedback form exists.

Webhooks into Slack / Linear / Productboard · NPS detractor triage in minutes.

why it matters

Feedback forms cost almost nothing to ship and pay back disproportionately — every NPS detractor (score 0-6) is a conversation that prevents churn, every promoter (9-10) is a referral or testimonial source. The form is simple: 0-10 rating, an optional comment, and an email. The leverage is in the routing: detractors auto-DM your support lead in Slack within minutes, promoters get a 'mind leaving us a G2 / Trustpilot review?' follow-up, passives go into a digest. Survey tools (SurveyMonkey, Typeform, Hotjar) charge $30-100/mo for the same pattern. The form pattern is 30 lines of HTML.

route the submission
01

Capture rating + comment

Required: 0-10 NPS rating (or 1-5 CSAT for transactional surveys). Optional: comment textarea, email for follow-up. Keep it minimal — long surveys tank completion.

02

Route by score

Webhook branches on score: 0-6 (detractors) DM Slack support channel; 7-8 (passives) go to weekly digest; 9-10 (promoters) trigger a G2 / Trustpilot review-request email.

03

Push to your tools

Detractor comments to Linear / Productboard for product triage. Promoter quotes to a 'testimonials' Notion database for marketing. Raw data to a CSV / BigQuery / dbt warehouse for trend analysis.

§ 03cWebflow production notesnative path · deploy · gotchas

What changes when this feedback form lives in Webflow.

These notes come from the Webflow platform registry and are rendered on this template page so crawlers see the framework-specific answer without opening a separate guide.

without splitforms

Webflow's built-in Forms feature delivers submissions to your Webflow project dashboard and emails them — but the free Site plan caps submissions (50 per site, lifetime, on legacy plans) and webhooks are gated behind the Workspace plan ($24/mo+). Worse, the form fails silently if you exceed the cap: users see the 'success' state, your inbox gets nothing. There's no API to inspect submissions programmatically below the Workspace tier, and CMS-driven forms inherit the same caps. Native is fine for a personal portfolio with three submissions a year; for any real lead capture, you need an external endpoint. Splitforms is that endpoint without the plan upgrade.

deploy notes

Webflow hosts your published site on its own CDN — there's no Vercel/Netlify config to worry about. The form posts cross-origin to splitforms regardless. Disable Webflow's built-in hCaptcha for the form (Form Settings → Spam Filter → Off) — it intercepts submissions client-side before splitforms is reached. Lock the splitforms access key to BOTH your *.webflow.io staging URL and your custom domain in the dashboard; Webflow serves both, with different Origin headers. Custom code embeds count toward Webflow's per-page code limit (10 KB) — keep raw-HTML Embed forms tight if you have multiple per page.

Webflow gotcha

Webflow strips custom hidden inputs from native Form Blocks

If you add <input type="hidden" name="access_key"> directly in Designer's Form Block, Webflow ignores it on publish. Use the Form Block's settings panel: Form Settings → Form Name + add custom attribute. Or use an Embed element with raw HTML if you need full control.

Webflow gotcha

Default action URL gets reset on every Designer save

Setting the Action URL to https://splitforms.com/api/submit in the Form Block sometimes reverts to Webflow's default after a publish. The fix: lock it in by adding a custom attribute action to the form element (Settings → Element Settings → Custom Attribute).

Webflow gotcha

Method must be set to POST in the form's settings, not the URL

Webflow forms default to GET. Open the form's Settings panel, change Method to POST. If you forget, the submission posts your fields as URL query params — splitforms returns a 405 Method Not Allowed.

Webflow gotcha

Webflow's success/error elements still trigger on AJAX submit

Webflow auto-shows the .w-form-done div on a 2xx response. That's good — but if you also set up a redirect field in splitforms, the user sees the success message for ~80ms before the redirect fires. Either remove the success div or skip the redirect field.

PATTERN A

Pattern A — native Form Block with overridden action URL

Use Webflow's drag-and-drop Form Block — keep the styling, structure, and Designer integration. In Form Settings, change Action to https://splitforms.com/api/submit and Method to POST. Add a hidden access_key field via the form's settings panel. Submissions skip Webflow's backend entirely. Use the same wiring for the feedback form fields on this page.

pattern-a.htmlhtml8 lines
01<!-- After saving in Designer, the published HTML looks like: -->
02<form action="https://splitforms.com/api/submit" method="POST">
03 <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY" />
04 <input type="text" name="name" required />
05 <input type="email" name="email" required />
06 <textarea name="message" required></textarea>
07 <input type="submit" value="Send" />
08</form>
PATTERN B

Pattern B — Embed element with raw HTML

If you need full control over markup (custom honeypot, file upload, multi-step), drop an Embed element on the canvas with raw HTML. Skips Webflow's form widget entirely. Useful for forms that don't fit the Designer's mental model. Use the same wiring for the feedback form fields on this page.

pattern-b.htmlhtml8 lines
01<form action="https://splitforms.com/api/submit" method="POST">
02 <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY" />
03 <input type="hidden" name="redirect" value="/thanks" />
04 <input name="email" type="email" required />
05 <textarea name="message" required></textarea>
06 <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" />
07 <button type="submit">Send</button>
08</form>
§ 04Field-by-field rundown3 fields · names you POST

What every field actually does.

Each field below ships in the feedback form template — rename, remove, or add your own. Splitforms accepts any name you POST.

ratingREQUIRED
SELECT

How would you rate your experience?

NPS / CSAT signal — quantitative complement to the comment field.

★★★★★★★★★☆★★★☆☆★★☆☆☆★☆☆☆☆
feedbackREQUIRED
TEXTAREA

What can we do better?

Free-text input — no character limit, expands as the visitor types.

placeholder · Be honest — we won't take it personally.
email
EMAIL

Email (optional, for follow-up)

Reply-to address — splitforms wires this so hitting reply goes back to the sender.

placeholder · you@example.com
§ 06Questions9 answered

Feedback Form on WebflowFAQ.

Direct answers, no marketing fluff. Missing one? Email hello@splitforms.com.

01Does this feedback form work on Webflow?
Yes. The form is plain HTML with a single POST endpoint, so it runs on any Webflow site without server-side code, plugins, or SDKs. Drop the snippet into a Webflow page or component and submissions land in your splitforms dashboard.
02How much does the feedback form cost on Webflow?
Free for 500 submissions per month — no credit card, no trial. Pro is $5/mo for 5,000 submissions, and there's a one-time $59 3-year plan (15,000 submissions/mo for 36 months). The same pricing applies regardless of which framework hosts the form.
03Can I customize the fields?
Yes. The template ships with sensible defaults (how would you rate your experience?, what can we do better?, email (optional, for follow-up)…) — add, remove, or rename any of them. Splitforms accepts whatever fields you POST.
04How does spam protection work on the feedback form?
A hidden honeypot field catches dumb bots, and a tuned classifier scores the rest. You only see real submissions in your dashboard. No CAPTCHA, no friction for human users — and it works the same on Webflow as on any other framework.
05Can I send the feedback form submissions to Slack or Discord?
Yes. Webhooks are available on Starter and above, with auto-formatted payloads for Slack, Discord, and WhatsApp (via CallMeBot). Or send raw signed JSON to any URL — Zapier, n8n, your own server. Configure in the splitforms dashboard.
06Will it work on a static Webflow site?
Yes — the form posts directly to splitforms from the browser, so no server is involved. Works on Vercel, Netlify, GitHub Pages, Cloudflare Pages, S3, or any plain Apache host.
07Should I use NPS or CSAT?
NPS (0-10) for relationship surveys ('how likely are you to recommend us?') sent quarterly or after major moments. CSAT (1-5) for transactional surveys ('how was this support ticket?') sent right after the interaction. Different questions, different cadences, both common patterns.
08Will I get response bias from a public form?
Yes — open-link feedback skews toward people with strong feelings (positive or negative). For statistically representative measurement, send the survey via email to a random sample of users. The public form catches the heat-of-moment feedback you'd otherwise miss.
09Can I push to Slack / Linear / Productboard?
Yes — webhook the JSON. Slack has incoming webhooks (free); Linear and Productboard accept inbound issue creation via Zapier or native APIs. Detractor comments showing up as a Linear issue with the rating prefilled in the title is a powerful workflow.
§ 07Comparisonvs Web3Forms · vs Formspree

splitforms vs everything else.

Same drop-in API. More free submissions, Starter signed webhooks, MCP support no other backend has.

FeatureWeb3FormsFormspreesplitforms
Free monthly submissions25050500
Custom fields beyond contactYesPro tierFree
Webhooks (Slack / Discord)Pro tierPro tierFree, signed
AI / MCP submission inboxNoNoYes
Long-term plan (3-year flat)$59 every 3 years
✻ ✻ ✻

Ship a feedback form on Webflow in 60 seconds.

500 submissions per month, free forever. No credit card. Copy the snippet above and paste it into your Webflow project.

Get free access key →Read the docs
founders pricing locked in · early access open