CUSTOMER SUPPORT FORM · VUE

Customer Support Form for Vue

Help-desk intake with topic, priority, and order/account reference fields. Free for 500 submissions per month — no backend, no SDK, no plugin.

Get free access key Copy the code

500/mo free·no card·drop-in for Vue

form.htmlhtml28 lines

01<form action="https://splitforms.com/api/submit" method="POST">
02  <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY">
03  <input type="hidden" name="subject" value="New support ticket">
04 
05  <label for="name">Your name *</label>
06  <input id="name" type="text" name="name" placeholder="Jane Builder" required>
07  <label for="email">Email *</label>
08  <input id="email" type="email" name="email" placeholder="jane@example.com" required>
09  <label for="phone">Phone (for urgent issues)</label>
10  <input id="phone" type="tel" name="phone" placeholder="+1 415 555 0142">
11  <label for="order_id">Order / account ID (optional)</label>
12  <input id="order_id" type="text" name="order_id" placeholder="ORD-49281">
13  <label for="severity">How urgent is this? *</label>
14  <select id="severity" name="severity" required>
15    <option value="">Choose…</option>
16    <option>Critical — blocking us</option>
17    <option>High — losing time</option>
18    <option>Medium — annoying</option>
19    <option>Low — heads-up</option>
20  </select>
21  <label for="description">What's wrong? *</label>
22  <textarea id="description" name="description" placeholder="Steps to reproduce, error messages, screenshots if you have them." required></textarea>
23 
24  <!-- honeypot — bots fill every field -->
25  <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off">
26 
27  <button type="submit">Send</button>
28</form>

500

submissions / mo, free

fields, ready to ship

code outputs

60s

from copy to inbox

§ 00Vue + Customer Support Formplatform-specific integration guide

Why Vue developers choose splitforms for customer support form

Vue's reactivity system is great for UI state but doesn't help with form delivery — you still need somewhere to POST the data. The customer support form on this page uses Vue's <code>@submit.prevent</code> to intercept the form event, builds a <code>FormData</code> object, and fires a <code>fetch</code> POST to splitforms. Works identically in Vue 2 (Options API) and Vue 3 (Composition API with <code>ref</code>). Because it's just a standard POST, it works with Nuxt, Vite, and any Vue bundler without a custom plugin or module.

§ 00Quick answerHTML · support

Yes — this is the shortest safe path for Vue.

Use the HTML snippet on this page, keep the customer support form fields visible in your Vue UI, and let splitforms handle delivery, spam filtering, storage, and webhooks.

best implementation

Paste the HTML version, then replace YOUR_ACCESS_KEY.

The posted payload contains your name, email, phone (for urgent issues), order / account id (optional), how urgent is this?, what's wrong?. Required fields are your name, email, how urgent is this? and what's wrong?.

native vue reality

Vue ships nothing form-related beyond v-model for two-way binding.

use case fit

Live chat plugins start at $50-100/month per seat. For low-volume support, a structured contact form plus a Starter webhook into Linear or Help Scout does the same job for far less.

§ 01Customer Support Form × Vuewhy this combination, in 80 words

Built for Vue developers who hate operating a backend.

Splitforms is the form backend for Vue sites. One POST endpoint, no SDK, no plugin — drop the customer support form into a page and ship.

Splitforms is the form backend for Vue sites. One POST endpoint, spam filtering, and a real dashboard — drop-in, no server, no PHP. Free for 500 dashboard submissions per month; Starter adds email, signed webhooks, exports, and retained uploads; Pro is $5/mo for 5,000.

✦ what you get on the free plan

✓500 form submissions per month
✓2 forms on Free; unlimited forms on Pro
✓Spam protection (honeypot + classifier)
✓Webhooks: Slack, Discord, WhatsApp, custom
✓CSV export of all submissions
✓Email notifications (CC and BCC on Pro)

§ 02Copy-paste codeHTML · 28 lines

Drop into any Vue project.

Replace YOUR_ACCESS_KEY with your splitforms key, paste into a Vue page, and ship. No build-time integration required.

form.htmlhtml28 lines

01<form action="https://splitforms.com/api/submit" method="POST">
02  <input type="hidden" name="access_key" value="YOUR_ACCESS_KEY">
03  <input type="hidden" name="subject" value="New support ticket">
04 
05  <label for="name">Your name *</label>
06  <input id="name" type="text" name="name" placeholder="Jane Builder" required>
07  <label for="email">Email *</label>
08  <input id="email" type="email" name="email" placeholder="jane@example.com" required>
09  <label for="phone">Phone (for urgent issues)</label>
10  <input id="phone" type="tel" name="phone" placeholder="+1 415 555 0142">
11  <label for="order_id">Order / account ID (optional)</label>
12  <input id="order_id" type="text" name="order_id" placeholder="ORD-49281">
13  <label for="severity">How urgent is this? *</label>
14  <select id="severity" name="severity" required>
15    <option value="">Choose…</option>
16    <option>Critical — blocking us</option>
17    <option>High — losing time</option>
18    <option>Medium — annoying</option>
19    <option>Low — heads-up</option>
20  </select>
21  <label for="description">What's wrong? *</label>
22  <textarea id="description" name="description" placeholder="Steps to reproduce, error messages, screenshots if you have them." required></textarea>
23 
24  <!-- honeypot — bots fill every field -->
25  <input type="checkbox" name="botcheck" style="display:none" tabindex="-1" autocomplete="off">
26 
27  <button type="submit">Send</button>
28</form>

§ 03Setup3 steps · 60 seconds · zero config

Generate, embed, receive.

Three actions stand between you and your first customer support form submission. None of them require a backend, a database, or a CAPTCHA library.

STEP 01GENERATE

Generate a free splitforms key

Create your form

key=sk_live_••••••••

STEP 02EMBED

Paste the customer support form into your Vue project

Drop the form snippet into a Vue page, component, or layout. Replace YOUR_ACCESS_KEY with the key from your dashboard. The form action is a hard-coded URL — no env vars or build-time wiring needed.

snippethtml

<form action="https://splitforms.com/api/submit" method="POST">
  …
</form>

STEP 03RECEIVE

Receive submissions

Dashboard updates live on Free. Starter adds email delivery, signed webhooks, CSV export, Slack/Discord forwarding, and BCC to your team.

inbox · 1 newjust now

FROM contact@yoursite.com

New support ticket

Maya Iyer maya@studio71.co

Loved the demo — quick question about pricing on the 3-year plan. Are usage limits per project or account-wide?

§ 03bCustomer Support Contact Form (Help Desk)template-specific playbook

The reason this customer support form exists.

Webhooks into Linear / Notion / Help Scout / Zendesk · category-based routing.

why it matters

Support tools (Zendesk, Intercom, Help Scout) start at $20-100/seat/month. For early-stage SaaS handling 10-50 tickets a week, a structured support form that webhooks into Linear / Notion / Slack handles the volume without the subscription. The form captures ticket category (billing / bug / feature request / account access / general), urgency (blocking / high / medium / low), account email, and description. Routing the categories to different Slack channels or Linear teams turns the form into a triage layer. As you scale, switch the webhook target to Zendesk or Intercom and the form stays — same UX, different backend. SLA tracking still works because submission timestamps are stored.

route the submission

Capture ticket category

Required: category (billing / bug / feature / account / general), urgency, account email, description. Optional: screenshot upload (Pro), order/invoice number for billing.

Route by category

Webhook branches on category — billing goes to finance Slack; bugs to engineering Linear; feature requests to product Productboard. Each team owns their queue.

Auto-confirm with SLA

Auto-respond with ticket number and SLA promise ('we'll reply within 24 hours on weekdays'). Sets expectations and reduces the 'have you seen this?' follow-up email two days later.

§ 03cVue production notesnative path · deploy · gotchas

What changes when this customer support form lives in Vue.

These notes come from the Vue platform registry and are rendered on this template page so crawlers see the framework-specific answer without opening a separate guide.

without splitforms

Vue ships nothing form-related beyond v-model for two-way binding. To deliver a submission anywhere, you write the same backend stack as React: an Express/Nitro/Hono route, an email provider, a database, spam filtering. Nuxt narrows the gap with /server/api routes, but you're still operating the route. Pinia/Vuex don't help — they're for client state, not network. The Vue ecosystem has FormKit and VeeValidate for validation UX, but neither delivers submissions. Splitforms slots in as the missing endpoint: any Vue 2 / Vue 3 / Nuxt setup posts a FormData to one URL, gets { success: true } back, done.

deploy notes

Vue + Vite produces a static bundle that deploys anywhere. For Nuxt, every Nitro preset (Vercel, Netlify, Node, Cloudflare, static, AWS Lambda) works identically because the form posts client-side. On Cloudflare Pages with the Nuxt Cloudflare preset, avoid proxying through /server/api — the fetch round-trip eats the 10ms CPU budget on the free tier; post directly to splitforms. Vite-only (non-Nuxt) projects must use VITE_SPLITFORMS_KEY or env vars are silently undefined client-side. Nuxt uses runtimeConfig.public.splitformsKey. Both inline the value into the bundle, so domain-lock the key in the splitforms dashboard.

Vue gotcha

ref() doesn't auto-unwrap inside a template handler

If you write status === 'loading' inside <script setup> it works because Vue auto-unwraps refs in templates — but inside a function you need status.value. Mixing the two is the #1 cause of "why isn't my button disabling?" bugs in Vue contact forms.

Vue gotcha

v-model and FormData read different sources

If you bind inputs with v-model="name" to a ref and then build new FormData(e.target), FormData reads the DOM — which Vue keeps in sync — so it works. But if you bind a computed value and the input doesn't have a name attribute, FormData drops it silently. Always set name="…" on every input.

Vue gotcha

@submit fires before .prevent unless you spell it right

Vue's event modifier syntax is @submit.prevent="onSubmit". People often write @submit="onSubmit" and then forget to call e.preventDefault() inside the handler — the page reloads and the fetch is cancelled mid-flight.

Vue gotcha

Vite env vars need the VITE_ prefix or they're undefined at build

Reading import.meta.env.SPLITFORMS_KEY returns undefined unless you rename it to VITE_SPLITFORMS_KEY (Vite) or expose it via runtimeConfig (Nuxt). Vite intentionally hides anything without the prefix to prevent leaking server secrets.

PATTERN A

Pattern A — `<script setup>` with status ref

Modern Vue 3 SFC, half the boilerplate of Options API, full reactivity. status is a single ref<'idle' | 'loading' | 'ok' | 'err'>. Use the same wiring for the customer support form fields on this page.

pattern-a.txtvue17 lines

01<script setup>
02import { ref } from "vue";
03const status = ref("idle");
04async function onSubmit(e) {
05  status.value = "loading";
06  const fd = new FormData(e.target);
07  fd.append("access_key", import.meta.env.VITE_SPLITFORMS_KEY);
08  const r = await fetch("https://splitforms.com/api/submit", { method: "POST", body: fd });
09  status.value = (await r.json()).success ? "ok" : "err";
10}
11</script>
12<template>
13  <form @submit.prevent="onSubmit">
14    <input name="email" type="email" required />
15    <button :disabled="status === 'loading'">Send</button>
16  </form>
17</template>

PATTERN B

Pattern B — composable for reuse across forms

Wrap the splitforms POST in a useSplitforms() composable. Multiple forms (contact, newsletter, demo) share one implementation. Test once, ship everywhere. Use the same wiring for the customer support form fields on this page.

pattern-b.txtvue14 lines

01// composables/useSplitforms.js
02import { ref } from "vue";
03export function useSplitforms() {
04  const status = ref("idle");
05  async function submit(formEl, formName) {
06    status.value = "loading";
07    const fd = new FormData(formEl);
08    fd.append("access_key", import.meta.env.VITE_SPLITFORMS_KEY);
09    fd.append("form-name", formName);
10    const r = await fetch("https://splitforms.com/api/submit", { method: "POST", body: fd });
11    status.value = (await r.json()).success ? "ok" : "err";
12  }
13  return { status, submit };
14}

§ 04Field-by-field rundown6 fields · names you POST

What every field actually does.

Each field below ships in the customer support form template — rename, remove, or add your own. Splitforms accepts any name you POST.

nameREQUIRED

TEXT

Your name

Greeting + dashboard label so submissions don't all read 'anonymous'.

placeholder · Jane Builder

emailREQUIRED

Email

Reply-to address — splitforms wires this so hitting reply goes back to the sender.

placeholder · jane@example.com

phone

PHONE

Phone (for urgent issues)

Faster qualification — phone leads convert ~3× higher than email-only on B2B forms.

placeholder · +1 415 555 0142

order_id

TEXT

Order / account ID (optional)

Standard input — splitforms accepts whatever you POST under this name.

placeholder · ORD-49281

severityREQUIRED

SELECT

How urgent is this?

Triage signal — drives whether this pages on-call or waits till Monday.

Critical — blocking usHigh — losing timeMedium — annoyingLow — heads-up

descriptionREQUIRED

TEXTAREA

What's wrong?

Free-text input — no character limit, expands as the visitor types.

placeholder · Steps to reproduce, error messages, screenshots if you have them.

§ 05Customer Support Form on other frameworks21 frameworks · same backend

One backend. Every framework.

The same customer support form template works on every framework splitforms supports. Pick yours.

§ 06Questions9 answered

Customer Support Form on Vue — FAQ.

Direct answers, no marketing fluff. Missing one? Email hello@splitforms.com.

01Does this customer support form work on Vue?

Yes. The form is plain HTML with a single POST endpoint, so it runs on any Vue site without server-side code, plugins, or SDKs. Drop the snippet into a Vue page or component and submissions land in your splitforms dashboard.

02How much does the customer support form cost on Vue?

Free for 500 submissions per month — no credit card, no trial. Pro is $5/mo for 5,000 submissions, and there's a one-time $59 3-year plan (15,000 submissions/mo for 36 months). The same pricing applies regardless of which framework hosts the form.

03Can I customize the fields?

Yes. The template ships with sensible defaults (your name, email, phone (for urgent issues), order / account id (optional)…) — add, remove, or rename any of them. Splitforms accepts whatever fields you POST.

04How does spam protection work on the customer support form?

A hidden honeypot field catches dumb bots, and a tuned classifier scores the rest. You only see real submissions in your dashboard. No CAPTCHA, no friction for human users — and it works the same on Vue as on any other framework.

05Can I send the customer support form submissions to Slack or Discord?

Yes. Webhooks are available on Starter and above, with auto-formatted payloads for Slack, Discord, and WhatsApp (via CallMeBot). Or send raw signed JSON to any URL — Zapier, n8n, your own server. Configure in the splitforms dashboard.

06Will it work on a static Vue site?

Yes — the form posts directly to splitforms from the browser, so no server is involved. Works on Vercel, Netlify, GitHub Pages, Cloudflare Pages, S3, or any plain Apache host.

07Should I integrate with Zendesk / Intercom / Help Scout?

When ticket volume crosses ~50/week, the dedicated tool's UX (queue management, canned responses, customer history) starts paying back the subscription. Below that, webhooks into Linear or Slack handle volume cheaper. Switch when you outgrow the simpler tools, not before.

08How do I handle SLA tracking without a help desk?

splitforms timestamps every submission. A daily Zapier / Make automation flags any unresponded submission older than your SLA threshold and pings the owning team in Slack. Crude but effective for small teams. At scale, switch to a tool that tracks time-to-first-response natively.

09Can I integrate with Linear / Notion / Productboard?

Yes — webhook the JSON. Linear and Notion both accept issue / database creation via API. Productboard accepts feature requests via Zapier. Routing categories to the right tool (bugs to Linear, features to Productboard) means each gets triaged in the place that team works.

§ 07Comparisonvs Web3Forms · vs Formspree

splitforms vs everything else.

Same drop-in API. More free submissions, Starter signed webhooks, MCP support no other backend has.

Feature	Web3Forms	Formspree	splitforms
Free monthly submissions	250	50	500
Custom fields beyond contact	Yes	Pro tier	Free
Webhooks (Slack / Discord)	Pro tier	Pro tier	Free, signed
AI / MCP submission inbox	No	No	Yes
Long-term plan (3-year flat)	—	—	$59 every 3 years

§ 08More templates for Vue5 adjacent patterns

Ship a customer support form on Vue in 60 seconds.

500 submissions per month, free forever. No credit card. Copy the snippet above and paste it into your Vue project.

Get free access key →Read the docs

founders pricing locked in · early access open

Customer Support Form for Vue

Why Vue developers choose splitforms for customer support form

Yes — this is the shortest safe path for Vue.

Paste the HTML version, then replace YOUR_ACCESS_KEY.

Built for Vue developers who hate operating a backend.

Drop into any Vue project.

Generate, embed, receive.

Generate a free splitforms key

Paste the customer support form into your Vue project

Receive submissions

The reason this customer support form exists.

Capture ticket category

Route by category

Auto-confirm with SLA

What changes when this customer support form lives in Vue.

ref() doesn't auto-unwrap inside a template handler

v-model and FormData read different sources

@submit fires before .prevent unless you spell it right

Vite env vars need the VITE_ prefix or they're undefined at build

Pattern A — `<script setup>` with status ref

Pattern B — composable for reuse across forms

What every field actually does.

Your name

Email

Phone (for urgent issues)

Order / account ID (optional)

How urgent is this?

What's wrong?

One backend. Every framework.

Customer Support Form on Vue — FAQ.

splitforms vs everything else.

Other ready-to-ship Vue forms.

Ship a customer support form on Vue in 60 seconds.