Feedback Form for Next.js
Rating + free-text feedback with optional follow-up email. Free for 500 submissions per month — no backend, no SDK, no plugin.
Why Next.js developers choose splitforms for feedback form
Next.js Server Actions handle the submit side but still leave you wiring SMTP, spam filtering, file uploads, and a dashboard. splitforms replaces all of that with one <code>fetch('/api/submit')</code> call. The feedback form works identically in App Router and Pages Router — it's just a <code>FormData</code> POST, no router-specific magic. Because Next.js pre-renders pages, the form HTML is in the DOM before any JavaScript executes, meaning instant Time-to-Interactive. The honeypot field is invisible to users but catches bots that scrape rendered HTML — especially important for Next.js sites where the form HTML is statically generated and predictable.
Yes — this is the shortest safe path for Next.js.
Use the React / Next.js snippet on this page, keep the feedback form fields visible in your Next.js UI, and let splitforms handle delivery, spam filtering, storage, and webhooks.
Paste the React / Next.js version, then replace YOUR_ACCESS_KEY.
The posted payload contains how would you rate your experience?, what can we do better?, email (optional, for follow-up). Required fields are how would you rate your experience? and what can we do better?.
Without splitforms, you'd write a route handler at app/api/contact/route.ts, parse the FormData, configure SMTP via nodemailer or Resend (~10 minutes of secrets wrangling), add a Postgres or SQLite store for submissions, and then bolt on rate limiting, a honeypot check, an email-classifier or reCAPTCHA, and webhook fan-out.
Customer feedback is the cheapest product research you have. The form captures NPS / CSAT plus an open comment — and routes negative responses to a Slack channel for same-day triage.
Built for Next.js developers who hate operating a backend.
Splitforms is the form backend for Next.js sites. One POST endpoint, no SDK, no plugin — drop the feedback form into a page and ship.
Splitforms is the form backend for Next.js sites. One POST endpoint, spam filtering, and a real dashboard — drop-in, no server, no PHP. Free for 500 dashboard submissions per month; Starter adds email, signed webhooks, exports, and retained uploads; Pro is $5/mo for 5,000.
- ✓500 form submissions per month
- ✓2 forms on Free; unlimited forms on Pro
- ✓Spam protection (honeypot + classifier)
- ✓Webhooks: Slack, Discord, WhatsApp, custom
- ✓CSV export of all submissions
- ✓Email notifications (CC and BCC on Pro)
Drop into any Next.js project.
Replace YOUR_ACCESS_KEY with your splitforms key, paste into a Next.js page, and ship. No build-time integration required.
Generate, embed, receive.
Three actions stand between you and your first feedback form submission. None of them require a backend, a database, or a CAPTCHA library.
Generate a free splitforms key
Sign in at splitforms.com — your access key is created instantly. No credit card, no setup wizard, no SDK to install.
Paste the feedback form into your Next.js project
Drop the form snippet into a Next.js page, component, or layout. Replace YOUR_ACCESS_KEY with the key from your dashboard. The form action is a hard-coded URL — no env vars or build-time wiring needed.
Receive submissions
Dashboard updates live on Free. Starter adds email delivery, signed webhooks, CSV export, Slack/Discord forwarding, and BCC to your team.
The reason this feedback form exists.
Webhooks into Slack / Linear / Productboard · NPS detractor triage in minutes.
Feedback forms cost almost nothing to ship and pay back disproportionately — every NPS detractor (score 0-6) is a conversation that prevents churn, every promoter (9-10) is a referral or testimonial source. The form is simple: 0-10 rating, an optional comment, and an email. The leverage is in the routing: detractors auto-DM your support lead in Slack within minutes, promoters get a 'mind leaving us a G2 / Trustpilot review?' follow-up, passives go into a digest. Survey tools (SurveyMonkey, Typeform, Hotjar) charge $30-100/mo for the same pattern. The form pattern is 30 lines of HTML.
Capture rating + comment
Required: 0-10 NPS rating (or 1-5 CSAT for transactional surveys). Optional: comment textarea, email for follow-up. Keep it minimal — long surveys tank completion.
Route by score
Webhook branches on score: 0-6 (detractors) DM Slack support channel; 7-8 (passives) go to weekly digest; 9-10 (promoters) trigger a G2 / Trustpilot review-request email.
Push to your tools
Detractor comments to Linear / Productboard for product triage. Promoter quotes to a 'testimonials' Notion database for marketing. Raw data to a CSV / BigQuery / dbt warehouse for trend analysis.
What changes when this feedback form lives in Next.js.
These notes come from the Next.js platform registry and are rendered on this template page so crawlers see the framework-specific answer without opening a separate guide.
Without splitforms, you'd write a route handler at app/api/contact/route.ts, parse the FormData, configure SMTP via nodemailer or Resend (~10 minutes of secrets wrangling), add a Postgres or SQLite store for submissions, and then bolt on rate limiting, a honeypot check, an email-classifier or reCAPTCHA, and webhook fan-out. Server actions made the wiring slightly tidier in Next 14+, but the operational cost stays the same: a function with a runtime, a database, an outbound email provider, an inbox to monitor, and your name on the spam-filter incident report. Splitforms collapses all of that into a POST to a single URL.
On Vercel, the form works on every plan tier — server actions and client components both run inside the same edge/serverless function. Don't put the splitforms fetch inside a Vercel cron or background function (it's user-facing, latency matters). On Netlify with the Next runtime, server actions need the latest @netlify/plugin-nextjs (≥5.6). For self-hosted / Docker: configure output: 'standalone' in next.config.ts and pass SPLITFORMS_KEY as a runtime env var — never bake it into the image. For static export (output: 'export'), use the client-component path only — server actions aren't supported in static mode.
Don't expose your access key client-side without domain locking
Inlining access_key in a "use client" component makes the key visible to anyone who views source. That's fine if you've enabled allowed-domains in your Splitforms dashboard (Settings → Security) — anyone copying the key from your bundle can't use it from a different origin. If you haven't, use a server action so the key stays on the server.
Server actions need `'use server'` and a real form, not fetch
If you submit to a server action via <form action={myAction}>, Next handles the FormData serialization for you. If you call the action manually with fetch, you have to set the right Content-Type and stringify yourself. Pick one path and stick with it — mixing causes 'Server Action invalid' errors.
App Router + Suspense + useSearchParams = static-prerender bailout
If your form reads ?next=/something to support post-submit redirects, useSearchParams forces the page out of static generation. Either wrap the inner component in a <Suspense fallback={<Skeleton/>}> so the wrapper still prerenders, or accept dynamic rendering for the form route only.
Vercel Edge runtime can't read FormData from `multipart/form-data`
If your route handler uses export const runtime = 'edge' and the form posts as multipart (file inputs), it'll silently miss fields. Use application/x-www-form-urlencoded or remove the edge runtime declaration.
Pattern A — server action (no client JS, key stays server-side)
Form posts to a server action; the action appends the access key from process.env.SPLITFORMS_KEY and proxies to splitforms. Works without JavaScript, key never reaches the bundle. Use the same wiring for the feedback form fields on this page.
Pattern B — client component with fetch and inline status
'use client' component using useState for a 4-state status machine. Lets you show a spinner, inline errors, optimistic resets — at the cost of a hydration boundary. Use NEXT_PUBLIC_SPLITFORMS_KEY and rely on splitforms' domain-locking for safety. Use the same wiring for the feedback form fields on this page.
What every field actually does.
Each field below ships in the feedback form template — rename, remove, or add your own. Splitforms accepts any name you POST.
How would you rate your experience?
NPS / CSAT signal — quantitative complement to the comment field.
What can we do better?
Free-text input — no character limit, expands as the visitor types.
Email (optional, for follow-up)
Reply-to address — splitforms wires this so hitting reply goes back to the sender.
One backend. Every framework.
The same feedback form template works on every framework splitforms supports. Pick yours.
Feedback Form on Next.js — FAQ.
Direct answers, no marketing fluff. Missing one? Email hello@splitforms.com.
splitforms vs everything else.
Same drop-in API. More free submissions, Starter signed webhooks, MCP support no other backend has.
Other ready-to-ship Next.js forms.
Same backend, different qualifying fields. Click through to copy the snippet.
Ship a feedback form on Next.js in 60 seconds.
500 submissions per month, free forever. No credit card. Copy the snippet above and paste it into your Next.js project.